At Bundle Hub, we strive to provide high-quality digital products to our customers. Since our products are digital and instantly downloadable, we follow a strict no-refund policy. However, we understand that issues may arise, and we are committed to ensuring customer satisfaction. Please read our refund policy carefully.
1. Non-Refundable Products
All digital products sold on Bundle Hub are non-refundable due to the nature of instant access and downloadability. Once a purchase is completed, we cannot issue a refund under normal circumstances.
2. Exceptions for Refunds
We may consider refund requests only under the following conditions:
- If the purchased digital product is corrupt or non-functional, and the issue cannot be resolved.
- If the product delivered is different from what was described on the website.
- If there are technical issues preventing access to the product, which cannot be resolved within a reasonable time.
3. Refund Request Process
To request a refund (if applicable), customers must follow these steps:
- Contact us at rajibthe58@gmail.com within 3 days of purchase.
- Provide order details, including transaction ID and a description of the issue.
- Our support team will review the request and respond within 5 business days.
- If approved, the refund will be credited within 7-10 business days through the original payment method.
4. No Refunds in Certain Cases
Refunds will not be issued for:
- Change of mind after purchase.
- Accidental purchases.
- Lack of product usage or customer dissatisfaction without a valid reason.
- Issues caused by incompatibility with a customer’s software, device, or operating system.
5. Customer Support
If you encounter any issues with your purchase, please reach out to us before requesting a refund. We are happy to assist and resolve any concerns.
Contact Us:
- Email: rajibthe58@gmail.com
- Phone: +91 8961578004
- Website: https://reelbundleshop.com/
Thank you for choosing Bundle Hub. We appreciate your understanding and support!